Dell Computers are the best! I have both a Dell Desktop (from 2003) and laptop (Summer 2007) and have not had any MAJOR problems with them ever. Whenever I do have a problem, I simply call their 1-800 number and talk to a technician (probably at India’s Call Center) and they help me solve my problem. I can see why they are the #1 computer manufacturer in the world. Good quality and quality customer service.
I was surprised to see numbers of suppliers involved in building one laptop: over 400. Wow! That’s a lot suppliers! I’m currently taking a Supply Chain elective and understand all the procedures and steps involved in working with 1 supplier, let alone 400. It was interesting to see all of the parts to my computer are from all parts of the world: China, Japan, Philippines, Mexico, Thailand, and lots more. Dell is good example on how to successful manage your supply chain. They recently entered a joint venture with Wal-Mart to allow them to sell pre-customized computers from Dell to their customers. This is a great strategic move as people already associate “Low Prices” with both Wal-Mart and Dell.
This chapter was about supply chains and how they are important in preventing conflicts (wars) between two countries. The theory is if 2 countries depend on each other enough (like US and China) than the probability they will get in a war is highly unlikely. This is true and very important for countries to remember. For example, China produces so many goods for us it would be almost suicide if the US ever got in a war with them as our imports would reduce drastically.
Friedman decided to name this the “Dell Theory of Conflict Prevention”. It is a very catchy and interesting theory for the Globalization 3.o0 age.
Friedman decided to name this the “Dell Theory of Conflict Prevention”. It is a very catchy and interesting theory for the Globalization 3.o0 age.
2 comments:
This was probably one of my favorite chapters in the book. I also agree with you about Dell, they are a great company. I got a Dell desktop right before I came to college and never really had any problems with it at all. If there was a problem it was easy to get help to fix it, although I some times couldn't understand the customer service rep. But what I liked most about this chapter is the supply-chain theory. I never thought about a country not going to war b/c of supplychains. China is the next up-and-coming super power and would probably be our worst enemy. But we import so much goods from them, I think their country would be devastated if they lost our business. Why don't we start global supply-chains with the Middle East? Corruption perhaps? Look at the China lead issue, and they like us.
Right along with you guys, this was one of my favorite chapters as well. I do not have a dell, but I hear they are good. Well, I love Friedman's theory on major supply chains have the possiblility of preventing war. I definately agree with this. It is so smart. I never thought about it like that. Who would have thought a business transaction supply chain could possibly be a large part in the equation for world peace? Maybe we need to partner with the Middle East a.s.a.p.
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